Customer Reviews for Grapevine Automatic, Inc. Transmission & Auto Repair

We love hearing what our customers have to say!

We want you to be completely satisfied with our service, so please let us know how we’re doing.

Here’s what some of our Grapevine, TX customers are saying about us:

I had a wonderful experience with this place! I called many places looking to replace a part on my car and not only did they have terrible phone etiquette but they charge outrages prices for work - not GV Automatic Transmission. I am so lucky to have found them.
This place was clean, the staff was EXTREMELY friendly and the work was done in a timely manor. I am very satisfied with my experience here and I highly recommended everyone to take their vehicles here for service!

Jaci V. Yelp

My wife and I have taken our vehicles to Rob for diagnosis and repair. Honesty is hard to find, but Rob and his staff are very straight about what they can and can't do, and his recommendations are solid. I even tested them when I first visited on the parts prices they would charge me, as I already had access to wholesale pricing from a parts house. The prices quoted me were not marked up at all, so I knew I wasn't going to be gouged. Each time we have taken vehicles to Grapevine Automatic, the final bill is less than the estimate, and the work is done right and lasts. I'm glad I discovered this little gem of a shop in Grapevine. Highly recommend their services.

Leland Johnson Google Review

Rob Fowler and the guys at the shop did a great job on my truck. I'd recommend them to anybody.

Chip LaRowe Google Review

I called Grapevine Automatic because I knew them as friends and thought they might know someone who could install an engine in a Lexus for me. To my surprise Rob mentioned that they could preform an engine swap for me. Not only did they do a great job on the work but they were able to source the engine for me as well. it was quick and easy and my car is great.

David Beattie Google Review

I found Rob to be friendly and honest. They completed the work quicker than expected and were happy to work around my busy schedule. I wouldn't hesitate to recommend them. Very professional and will use them again.

M Mikara Google Review

I highly recommend this transmission shop! I have had two trucks worked on here, both with great results. The first truck needed the transmission rebuilt. This was 2 years ago, and the transmission is still shifting like new. The second truck had bearings replaced as well as replacing some parts that a different shop had not done correctly years before. I am so glad to have this truck back working the way it is supposed to!

Jeff C Google Review

Kudos for great service and HONESTY! The dealership tried to sell us on all kinds of unnecessary repairs. Not only did Grapevine Automatic fix the problem, they were kinder to our pocketbook and didn't try to sell us something we didn't need!

Tanya Ferreiro Google Review

Not only did we receive superior service on our vehicle but they made the experience very personal. I loved the idea that this is a family owned business that really cares about the service they provide. They made sure I received top notch products for my vehicle that would benefit us in the long run. Thank you for making the experience painless and easy. I definitely will refer your business to family and friends!

Julie Raposo Google Review

My car needed a great deal of work and I found Rob's estimate to be better than most garages I have been to for the work that needed to be done. Because of the amount of work that needed to be done I was dropping it off with the expectation that I would not pick it up until the end of the week. Getting a call 3 days later that it was ready blew my mind! But what blew my mind more is the fact that I think the car runs better now than it did when I bought it! Wow! Excellent customer service and excellent care for both the vehicle and the customer! Would highly recommend them to everyone

Cyndi Baker Google Review

Being new to the area...I was a bit apprehensive about going to a business that found in a phone book and never heard of...All the guys there were VERY nice, knowledgeable and went well above the service I was expecting...They were going over a vehicle that I had work done on in VA right before I trailered it down here...they even called my previous Trans. shop in VA to talk to them....then ended up correcting some quality issues and accepted payment from them over the phone as warranty work. They will have all my future business!!

DD-1 Super Pages

My husband had his 1999 ford F250 diesel 4x4 rebuilt with some performance upgrades and he says it runs better than new. The work done was timely and the price was just as quoted. Will recommend to all of our friends. thanks for the great job.

MM Haslet Super Pages

On a recommendation from a friend and reviews here on, I brought my restored 72 Grand Prix in for analysis and repair on the drive train. I was not disappointed. Rob was extremely helpful and knowlegeable. The trans rebuild, u-joints, and other work I requested was done well and ahead of schedule. The pricing was good. Highly recommend this company for any trans and drive train work.

Rich Super Pages

Excellent Customer Service Pride in work by Don Hopkins - Grapevine automatic rebuilt a transmission in an older pick-up of mine and backed the rebuild with a year guarantee / warranty. The trany worked fine and I had no problems. Several months after the warranty expired I experienced a small leak, took it back to Grapevine Automatic and Rob at Grapevine Automatic took time to investigate, drive the vehicle and determine what the cause...he did this as part of the backed warranty / guarantee and in my opinion demonstrated excellent customer service. With this level of customer service and demonstration of the pride in their work, I would have absolutely no problem recommending Grapevine Automatic to someone needing Auto & or Transmission repair.

Anonymous Super Pages

Wow! Honest Mechanic in Grapevine. I finally found a mechanic I can trust and I like that I'm supporting a local family owned business. Thanks!

Anonymous Super Pages

Overall -- I dropped my vehicle off on Friday 12/21 -- that day the issue was assessed and Rob communcated to me that he could begin the work that afternoon, but due to holiday closure he would not be able to finish until 2-3 days (work days) total, so he told me he would need to keep my car until at least 12/27. He stated that after he completed the overhauled transmission he thought that would solve the majority of my vibration/transmission problem, but that he would then assess if the motor mounts were truly needed to completely resolve the vibration issues (reminder...these vibration issues were very severe). That Thurs/12/27 he called me and informed me he had completed the work and that one of the motor mounts was faulty. So I told him to install the motor mounts. (Note -- I had already had another mechanic, months earlier also tell me that I needed new motor mounts and that mechanic had quoted me $800 -- Rob completed the motor mounts for 1/2 of what the other mechanic had quoted me). I picked up my vehicle on 12/28. Now my vehicle is running like a dream again -- basically like it's brand new again. The transmission is performing fantastic -- shifts smoothly and I am having no problems with it. I AM EXTREMELY HAPPY WITH THE WORK PERFORMED AND THE RESULTS!!! Rob is a fair and honest mechanic and does GREAT GREAT work!! I absolutely will refer friends and family to GV Automatic Transmissions!!!

Rose McElyea Angie's List

The Best Quality service in Texas!

Michelle Robledo-Clough Facebook

Amazing service...Wouldn't trust my car with anyone else!

Bree Shannon Locke Facebook

This place is awesome!! We just used them this week for the first time and we will definitely bring all of our cars here from now on. They were friendly and HONEST and the customer service was amazing!!

Stacy Horton Panno Facebook

Great place. Amazing service!! This is the way companies SHOULD operate.

Shannon Nance Blakeman Facebook